This before-and-after sample demonstrates a focus on what the user needs to know to get something done.
Before
Document Acceptance List
For remote identity verification
Before beginning the identification process using [PRODUCT], you will need to confirm that your identity document is included in the document acceptance list for the type of digital certificate needed. Simply select from the correct list and check that your ID document issuing country is on the corresponding list of supported documents. Please note that for some digital certificate types, use of an NFC-enabled ID document is required.
If you do not know which type of digital certificate has been requested on your behalf, please contact the sender of the document or your administrator.
United States
Digital certificates are recognized via the [name] program. This allows you to create digital signatures that are trusted by millions of users when opened in Adobe Acrobat or Reader software.
European Union (eIDAS)
Digital certificates meet the requirements defined under the EU Regulation No 910/2014 (eIDAS) and are recognized as trusted by the European Union Trusted Lists (EUTL) and the AATL.
To obtain a digital ID that can be used to apply for a Qualified Electronic Signature, an NFC-enabled ID document is required.
Switzerland (ZertES)
Digital certificates meet the requirements defined under the Swiss Federal Electronic Signature law (ZertES) and recognized as trusted by the AATL.
To obtain a digital ID that can be used to apply for a Qualified Electronic Signature, an NFC-enabled ID document is required.
After
Documents accepted for remote verification
In most cases, your passport or national ID card will be sufficient to verify your identity. If you are not sure, use the links below to [Vendor’s] lists of supported documents.
Doing business in Switzerland or with a Swiss entity
Doing business elsewhere in the EU
If your country has enabled NFC chips in its national IDs, you need to use a card with a chip.